Careers

Company: Portmeirion Group USA

Position Title: Customer Account Manager

Location: Waterbury, CT

Schedule: Full Time

About the Company: A major force in the homewares industry. Portmeirion Group USA encompasses the world-renowned brands of Portmeirion, Spode, Royal Worcester, Pimpernel, Wax Lyrical and Nambe. We are a market leader with a worldwide reputation for high quality and innovatively designed tableware, cookware, giftware, and tabletop accessories. For further information about the Portmeirion Group, please visit our website: www.portmeiriongroup.com

Job Description: The Customer Account Manager must be well organized and detail oriented with an ability to multitask. The position requires strong communication and follow-up skills, the ability to navigate online portals, a strong knowledge of Microsoft Office, and analytical capabilities.

Responsibilities:

Responsibilities include analyzing, communicating, collaborating and executing the implementation of customer compliance requirements for all new and existing customers. The role will work cross-departmentally to ensure compliance and customer satisfaction. Additional responsibilities include account management, order entry, credits, claims, chargebacks and processing RTV’s.

Requirements:

Experience

- 2+ years’ experience in customer service or related field
- Associates Degree in Business Administration or a related field preferred
- Proficiency with Microsoft Office Suite

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Company: Nambe

Position Title: Distribution Center Associate

Location: Espanola, NM

Schedule: Full Time/ Part Time

Job Description: In our distribution center, our goal is to get products to our customers as quickly and efficiently as possible. Our Distribution Center Associates are focused on productivity, accuracy, reliability, and safety, and take great pride in the role they play within Nambé.

We provide competitive pay and stable employment: Nambé has been in northern New Mexico for 65 years, and in Espanola since 1995. If you want to be part of a great warehouse team, have steady income, and learn something new almost every day, we want to hear from you!

WHAT YOU WILL DO:

As a Distribution Center Associate, you will be part of an energetic team environment with the opportunity to work in a variety of positions in our warehouse:

Order Picker: Responsible for pulling merchandize from stock to fulfill customer orders. Utilize pallet or cart to transport product to fulfillment area. High attention to detail, accuracy, and good basic math skills are a must.
Order Packer: Responsible for visually inspecting and packing merchandize to ensure quality requirements are met before packing in an approved shipping container. Manual dexterity is a must. Basic experience with computers is a plus.
Gift Wrapper: Wrap merchandize neatly in gift wrapping paper according to company guidelines, tie bow around box, apply stickers. Works with tools such as paper cutter, scissors, tape dispenser. Manual dexterity is a must.
Receiver/Unloader: Helps unload shipping containers or trucks, palletizes merchandize, counts cartons, assists with paperwork. Must be able to lift up to 50 lbs.
Forklift Operator: Handles narrow-aisle reach truck and/or sit-down forklift to move product safely around the warehouse: down stock, put away, filling bins, loading/unloading trucks. Valid Powered Industrial Truck Operators Permit is a huge plus, but not required. We can train you!
Metal Polisher: Works with lathes to sand, polish, and clean merchandize to achieve a high quality, mirror finish on aluminum alloy. Previous experience in metal polishing is required. Must be mechanically inclined. Machine shop or auto body shop experience is a plus!
Quality Control: Check merchandize for defects, box/unbox product, perform minor assemblies and repairs. Experience with hand tools is preferred.
Janitorial: Sweep warehouse floor, empty trash bins, pick up litter, help break down and dispose of cardboard boxes, stack pallets. Must be able to lift up to 50 lbs.

MOVING AND GROOVING:

In our fast-paced DC, you’ll always be on the move. Please note the following physical requirements in addition to tasks above:

- Ability to bend, twist, stretch, push, pull and carry and lift up to 50 lbs.
- Comfortable standing and or walking for up to 8 hours.
- Ability to operate pallet jack and other required Materials Handling Equipment (MHE).

QUALIFICATIONS:

- Must be able to listen, read, write and communicate effectively in English (Spanish is a plus).
- Candidate must have functional arithmetic (adding, subtracting, division, multiplication) as well as visual/spatial skills.

COVID-19 considerations:

Our warehouse follows the recommended safety measures put forth by the state, WHO, and CDC. We provide masks, portable hand sanitizer, gloves, and observe social distancing guidelines.

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