Shipping Options
We’re working hard to safely process and ship your order at our Waterbury, CT distribution center as quickly as possible. Thank you for your patience and support.
SHIPPING INFORMATION
Portmeirion Group Designs, LLC ships most packages via UPS Ground.
Delivery is free for individual orders over $150. For orders under $149.99 the rate is $12.00.
| Value of Order | Standard UPS Ground |
|---|---|
| Ships in 3-5 business days | |
| $0 – 149.99 | $12.00 |
| $150.00 and above | FREE |
Please add an additional $10 to the shipping rate for orders shipping to Alaska, Hawaii, Puerto Rico and US Virgin Islands. We are unable to ship outside of the US.
We can ship to APO/FPO addresses or PO Boxes, using either UPS SurePost or Federal Express SmartPost, both of which coordinate final delivery to the recipient through the US Postal Service. For shipments requiring UPS SurePost or FedEx SmartPost for delivery to a PO Box, please add 3-4 days to estimated ship time. There is no shipping time guarantees for delivery to APO/FPO addresses with these services.
Estimated shipping times apply to in stock merchandise.  Please contact customer service to verify availability. Portmeirion Group Designs LLC retains the right to require signature for receipt of select orders. Allow 3-5 business days for your order to be processed in our distribution center in Waterbury, CT. Ground UPS shipments take 1-7 business days to reach any location in the continental US from our distribution center.
You will receive an email notice with the UPS tracking number when your order ships. If you have questions regarding your shipment, please contact Customer Service, toll free at (888)778-1471.
